Products
Sterling Marketing Group can help you achieve your promotional objectives by customizing a marketing strategy to fit your specific goals. We will listen to your needs and present you with an integrated plan that targets the results you want – at no charge. You can accept or modify our approach – and when you’re happy we’ll begin the project.
Books
Watercooler Wisdom is not a “business as usual” business book. It is a primer, a practical, down-to-earth user’s manual that provides pertinent and powerful techniques for coping with conflict, pressure, and change – the three greatest stressors for workers worldwide. Click here to purchase.
Time Management In An Instant helps you to overcome feelings of overload and avoid the traps that lead to an unproductive relationship with time. It offers field-tested time habits and expert advice based on the latest research that will help you better manage, create and spend your time with more satisfaction and results. Click here to purchase.
Customer Service In An Instant
Customer Service In An Instant will help you learn how to create and project a winning service attitude in the often stress-filled environment of work; discover powerful actions you can take to increase customer loyalty and retention, and apply time-tested techniques for dealing with difficult customers and co-workers. Click here to purchase.
E-mail In An Instant helps you gain mastery over your mail box and be more effective at getting your messages across with style and impact as well as managing and responding to the messages you receive. The book shows everyone from corporate executives to stay at home moms how to improve their email efficiency. Click here to purchase.
Public Speaking In An Instant shows you how to make all your presentations professional, polished and painless. The book provides time proven techniques on writing an engaging presentation, developing an interactive style, reading and responding to an audience and making the most of visual aids. Click here to purchase.
Customer Service For Dummies offers practical advice for getting through the everyday challenges at work. It teaches you how to deal with angry customers; how to manage and develop your staff so they can become service heroes; and it provides you with techniques for achieving gold level service at bronze level cost. Click here to purchase.
To view our PRODUCTIVITY PADS please click here.
For more information or to schedule a free marketing in-take session please contact us.
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